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FAQS

FAQS

FAQS

  • What is the minimum order quantity (MOQ)?
    Our MOQ is 12 sets. We also support mixed wholesale orders, allowing different products in one order. we support mixed-product orders within the same shipment, subject to MOQ requirements.
  • What is the production lead time?

    Standard orders: 7–15 working days from the order date.


    Large orders: approximately 30 working days.

  • WHAT IS YOUR RETURN POLICY?

    We are not required to provide a refund or replacement if you change your mind.

    If there is a problem with your order, we will repair the item within a reasonable time as per warranty (please refer to our warranty policy for more information). If it is not repaired in a reasonable time, you can choose a refund or replacement. If a replacement part is not available, a refund of the original purchase price will be issued.

    Assessment of the reported faulty item is at all times required before receiving a refund or replacement. We may ask for the faulty item to be returned to us which in this case the buyer will be responsible for any costs associated with posting the item back to Guangzhou VAHID Automotive Lighting Co,Ltd.

    For more detailed information about our return policy, please go to "About Us" section.

  • When can I get the quotation?
    If any items get your interest, please send feedback to our email or chat on trade manager. We usually quote within 12 hours after getting your inquiry. If you are having a very urgent project that needs our quick response, please call us or tell us in your email so that we will regard your inquiry a priority.
  • Which is better 4200K or 6000K?
    High Kelvin-headlights, for instance, those of 6000K tend to be too bright and trigger glares amongst you and drivers and particularly on roads that are damp or reflection-emitting ones. The Kelvin options are lower, such as 4200K, which provides less glare and a softer, more natural light.
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